Logging in to Bridge

Who this is for

• Pathfinder Bridge Users.  (Staff members and care teams of an organization)

Overview

The Bridge log in supports two different methods for staff to choose from:

• Logging in with a code
• Logging in with a password

Common Issues include:

• Not receiving a code, Forgot Password, not a user within Pathfinder.
• If an admin or super admin has not added you to the Pathfinder system, you will not be able to receive a code or reset your password until you have an account.
• If you are not receiving a code, oftentimes it is located in your spam or junk folder in your email.
• If you have forgotten your password, click on the forgot password link and you will receive an email with instructions on how to set up a new password.

Log in with a code

1. Go to https://bridge.pathfinder.wellstoneapps.com/auth/login 
2. Select the “Login with code” button
3. Enter your email address that is in the Pathfinder system.  This is often your work email address.
4. Select the  “Get Code” button.
5. Check your email for a message from Pathfinder containing a code.  Sometimes this email can take up to a minute to receive.  If you are not seeing your email be sure to check your spam/junk folders.
6. Enter the code that was provided and select the “Submit code” button.

Log in with a password

1. Go to https://bridge.pathfinder.wellstoneapps.com/auth/login
2. If you have not set up a password or forgotten your password select the “Forgot password?” link.  
3. Enter your email address that is in the Pathfinder system.  This is often your work email address and then select the “Continue” button.
4. Check your email for instructions on how to set a new password.  If you do not see this email, be sure to check your spam/junk folders
5. Enter your email address that is in the Pathfinder system.  This is often your work email address.  Then enter your password and select the “Submit” button.

Troubleshooting

• If an admin or super admin has not added you to the Pathfinder system, you will not be able to receive a code or reset your password until you have an account.
• If you are not receiving a code, oftentimes it is located in your spam or junk folder in your email.
• If you have forgotten your password, click on the forgot password link and you will receive an email with instructions on how to set up a new password.
• Your email address originally entered in the system is incorrect.

Still need help?  Please contact Pathfinder Support at support@pfsbc.com