Creating Announcements in Bridge
Who this is for
- Admins and Providers using Pathfinder Bridge
- Members using Companion
Overview
Announcements in Pathfinder Bridge are used to share important updates, reminders, and information with members across your organization. Announcements help ensure consistent communication by displaying messages directly in Bridge where users already work, reducing reliance on email or external tools.
Common uses include system updates, policy reminders, training announcements, and time-sensitive organizational communications.
Creating an Announcement
To create an announcement in Pathfinder Bridge:
- Navigate to the Announcements section in Bridge
- Select Create Announcement
- Enter a clear title and message content
Set Visibility and Audience
After creating the content:
- Choose who should see the announcement (Org-wide or Groups)
- Confirm visibility settings before publishing
- Publish the announcement so it appears in Bridge
Clear, concise messaging helps ensure announcements are read and understood.
Manage and Update Announcements
To keep communication current:
- Review active announcements regularly
- Edit announcements if details change
- Announcements can be removed if they are no longer needed
Keeping announcements up to date helps prevent confusion and message fatigue.
Troubleshooting
Common issues include:
- Announcements not appearing due to audience or visibility settings
- Users overlook announcements if too many are posted at once
- Outdated announcements remain visible after they are no longer relevant
If an announcement is not visible:
- Confirm the announcement has been published
- Verify the intended audience and visibility settings
- Refresh Bridge or log out and back in if changes were made recently