Adding New Staff in Bridge

Who this is for

• Organization Administrators

• Users with Staff Management Permissions

  
  

Overview

The Add Staff feature in Bridge allows authorized users to create new staff profiles, assign roles, and establish the permissions each team member needs to access the platform. Adding a staff member connects them to your organization and ensures they show up in the right places — programs, groups, caseloads, and reporting.

Add a new staff member when:

• A new employee joins your organization
• A contractor or counselor needs system access
• A team member needs to be assigned to a program
• Role-based permissions need to be established

Adding a Staff Member

1. From the Bridge Dashboard, click Staff in the navigation menu.
2. Select New Staff.
3. Enter the new team member's email address and click Verify Email.
4. Enter their First and Last Name.
5. Select their Staff Role (e.g., Counselor).
6. Choose their Gender.
7. Use the dropdown to assign to a Program and click Next.
8. Select what Groups this staff member will be assigned to and click Next.
9. Review the staff’s details, then click Save.

The new staff member will appear in your organization's staff list once saved.

Troubleshooting 

Staff Not Saving?

• Confirm you have staff management permissions

• Make sure email is correctly formatted and verified

  
  

Cannot Find Staff Menu?

• Check user role and access levels — only authorized users can add staff